broadband issues

[Nafsika]

Hi I have been having intermittent signal (strength keeps fluctuating from 5 bars down to nothing and connection drops out completely) from time to time. I notice recently we have had a number of broadband providers doing work in the cabinet outside my house installing more cables and this may be the issue my connection is affected. All the speed checks and wifi checks come back normal but as i work from home it is very frustrating having internet dropping out and Teams calls glitching all the time.  

[Mr+Flibbles+86]

Hi there @Nafsika , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147