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This discussion topic has been answered Discussion topic: broadband a website i use thinks im outside the uk

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This message was authored by: minimouse07

broadband a website i use thinks im outside the uk

hi all the national lottery website thinks i'm outside the uk yet the App is ok , the website says it's due to the Ip address on their records recognising that i'm not in Uk or Isle of Man .... i haven't been abroad in 20 years was perfectly ok up till now  anybody have any ideas I have rebooted the Broadband  switched off broadband shield switched off my  mobile still can't access this one website on mobile or Ipad 

 

 

 

 

 


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This message was authored by: Chrisee Answer

Re: broadband a website i use thinks im outside the uk

Posted by a Superuser, not a Sky employee. Find out more

@minimouse07 do you use Safari on an Apple device by sny chance? If you do switch off the iCloud Privste Relay or use a different browser. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Highlinder

Re: broadband a website i use thinks im outside the uk

Posted by a Superuser, not a Sky employee. Find out more

@minimouse07  You need to leave it around 1 hour off to gain a new IP that thinks you are within the UK. If you are doing this via a smart phone, might be better to do this on mobile data, rather than via Wi-Fi.

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This message was authored by: Chrisee Answer

Re: broadband a website i use thinks im outside the uk

Posted by a Superuser, not a Sky employee. Find out more

@minimouse07 do you use Safari on an Apple device by sny chance? If you do switch off the iCloud Privste Relay or use a different browser. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: minimouse07

Re: broadband a website i use thinks im outside the uk

yes i do i will try that as works on my Ipad ok thanks 

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This message was authored by: minimouse07

Re: broadband a website i use thinks im outside the uk

that's worked thank you @Chrisee 

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