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Discussion topic: **bleep** internet in any room other than the one with the Wi-Fi box in

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This message was authored by: Am53

**bleep** internet in any room other than the one with the Wi-Fi box in

I don't get any internet in any other room than the living room where my device is and never have since I've got sky broadband it's been months of struggling to do work but I can't even get through to a human 

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This message was authored by: Daniel0210

Re: **bleep** internet in any room other than the one with the Wi-Fi box in

Posted by a Superuser, not a Sky employee. Find out more

@Am53 

Have you not reported this to Sky since the problem started? Sky can't fix something they don't know about. 

These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: **bleep** internet in any room other than the one with the Wi-Fi box in

Posted by a Superuser, not a Sky employee. Find out more

@Am53 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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