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Discussion topic: Wiring issues

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EnterpriseNCC1701
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This message was authored by EnterpriseNCC1701 This message was authored by: EnterpriseNCC1701

Wiring issues

‎27 Apr 2022 10:30 PM

New to sky as just moved in. Have a lovely new hub sent in the post and old wiring that appears in the lounge through the doorway, there is no socket. Since the person we bought the house from was a DIY enthusiast but very bad at it and we seem to have frayed cables all over the place, could this be effecting our broadband? Our electrician recommended we check.

We live in a pretty poor area for service anyway. Just want it as good as I can as 2 of us work from home.

We have boost already.

Thanks

 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wiring issues

‎28 Apr 2022 10:19 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @EnterpriseNCC1701 

It would only be potentially affecting your broadband if you were using those DIY cable runs for the router connection. If you connect the router to the master telephone socket you should be okay.

 

Can you post your router stats?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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