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Discussion topic: Wifi
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This message was authored by: Sujash
Message posted on 09 Jan 2026 02:22 PM
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Wifi
The WiFi cut out in the middle of the day and it very slow sometimes
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This message was authored by: JimM1
Message posted on 09 Jan 2026 02:32 PM
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Re: Wifi
@Sujash Just not enough from you to go on!
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).
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