Wifi

[Edwina47]

You've done tests on our broadband and wifi, and it's saying everything is ok. But all of our tvs are constantly freezing and losing connection to the wifi still. Help please.

Edwina lower

[Addie15]

Hi there, @Edwina47. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.