@Kenj61 if your hub is showing it is disconnected from the internet then call Sky and report the issue. If however the issue is your devices not connecting to the hub unless you can move the hub to improve its signal you will have to shell out for one of Sky's add-on bundles like WiFi Max and get a booster from them or buy your own wifi kit.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
