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Discussion topic: Wifi

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This message was authored by: Jon107

Wifi

I got a new hub in June. It's 5ghz. I bought 5ghz smart plugs and everything was working fine. This week the plugs have started to become unresponsive. I tried resetting the router but that made things worse. And now when I try to reconnect the plugs it will only let me restart them on 2.4ghz. This then wipes them from my Alexa routines 

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This message was authored by: jamesn123

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jon107 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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