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Discussion topic: Wifi

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This message was authored by: sheffunited2204

Wifi

So my WiFi keeps crashing and it says slow speed to my hub . Sky says its openreach line problem 

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This message was authored by: Highlinder

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@sheffunited2204  Have they booked an engineer to look into this for you if you have spoken to them?

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This message was authored by: daveNOS

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@sheffunited2204 You posted just 4 days ago that Openresach had accepted it was their problem after an engineer visit, you also stated that the engineer told you they needed to book a field engineer as the fault was beyond their skill set.

Posting here again won't get it fixed any quicker you will have to wait until Openreach attend again with the corret engineer.

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This message was authored by: sheffunited2204

Re: Wifi

Openreach did there repair friday sky said we can send you our engineer then sat morning said it was fixed so we cancelled the sky engineer.  Only for it start switching off later that day and as continued all weekend.  So sky are now saying we have to wait for Openreach again to test the line 

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