18 Jun 2024 03:18 PM
My Wifi only works well in my living room? I have an extender upstairs, but the WiFi for the 2 extra rooms downstairs and all of upstairs is terrible! Sometimes ok, but mostly not working!
would having the sky dish moved help?
18 Jun 2024 04:12 PM
Posted by a Superuser, not a Sky employee. Find out more
The Sky dish has nothing to do with broadband: that's delivered over the cabled 'phone' connection.
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
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