@Lauren80 the checker results are mainly about line issues if your device is losing connection then the issue is likely to be the wifi signal in your home. Wifi issues are very common Sky offer these tips Sky Help - Slow wifi
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
