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Discussion topic: Wifi suddenly really poor

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This message was authored by: Mikerhod

Wifi suddenly really poor

Up until a week ago my wifi was adequate. Now it is buffering , my nest won't always connect and my ring . Nothing has been changed hardware wise and nothing has been added . My router is located as it always has been
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This message was authored by: Chrisee

Re: Wifi suddenly really poor

Posted by a Superuser, not a Sky employee. Find out more

@Mikerhod First vheck thstvthe issue is not with a slow down of the connection to the line shich is simply done by running the service checker in the My Sky app which if you click through will show the connection speed for the last month.

 

Assuming thst is OK the most likelt problem is wifi interference which can change. A hub reboot causes the hub to find the least congested WiFi channel which can help. Most likely cause is a neighbour's netwirk but any wireless kit can cause the issue so movecany wireless speaker base station, DECT cordless phones etc away from the hub.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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