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Discussion topic: Wifi strength

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This message was authored by Joey88 This message was authored by: Joey88

Wifi strength

Struggling to get a steady / reliable wifi signal and strength for my wireless CCTV Cameras, looks like i need a booster located near the back of the house. Is this something you can sort / send out please. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wifi strength

Posted by a Superuser, not a Sky employee. Find out more

@Joey88 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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