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Discussion topic: Wifi still not set up

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Avatar for Tyle
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This message was authored by: Tyle

Message posted on ‎16 Aug 2026 01:33 PM

Wifi still not set up

Hello we had a sky engineer out on the 14th and still nothing the engineer said to my partner it'd be on within 24 hours and this is a massive inconvenience to me if this poor service continues I'll be changing provider
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Aug 2026 01:51 PM

Re: Wifi still not set up

Posted by a Superuser, not a Sky employee. Find out more

@Tyle 

Are you sure the engineer that came installed the fibre cabling and ONT reaady for your activation, if you are not sure then what shows here regarding your order:

 

https://www.sky.com/ordertracking

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