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Discussion topic: Wifi slow

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Avatar for BrentSaunders
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This message was authored by: BrentSaunders

Message posted on ‎23 Jul 2026 12:48 PM

Wifi slow

Hi, my WiFi seems to be running slow when browsing the Internet through our phones, often we have to use mobile data
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎23 Jul 2026 01:55 PM

Re: Wifi slow

Posted by a Superuser, not a Sky employee. Find out more

@BrentSaunders 

If the Wi-Fi has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for Ann1964
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This message was authored by: Ann1964

Message posted on ‎18 Aug 2026 10:49 AM

Re: Wifi slow

We are having the same issue. All other connected devices are fine but our mobile phones are much slowere since moving to Sky - did you find a fix? 

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