Wifi signal not strong enough upstairs

[DanH3]

Our wifi signal is not strong enough upstairs to operate our devices. Although the switch connects to the wifi we get an error saying the strength is not strong enough to use the online services. We live in an old house with thick walls and solid doors. We needed a wifi pod with our old broadband suppliers.

[TimmyBGood]

@DanH3 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.