Discussion topic: Wifi random dropping since last week
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Message posted on 15 Sep 2026 10:55 AM
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Wifi random dropping since last week
Hi,
sincr last week, my Home wifi connection drops at random time. Each disconnection can last up to 10 seconds, disrupting instant video meetings and connection to company server. I have checked the hub connection and WiFi and they are all displayed as "good".
please follow up and fix this immediately.
thanks
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Message posted on 16 Sep 2026 10:03 AM
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Re: Wifi random dropping since last week
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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