Wifi quality

[ChloeRH]

The broadband and WiFi are coming up as working well with good connection. But the WiFi is regularly dropping out and and breaking up. 

[Chrisee]

@ChloeRH Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

[Sakineh]

I have the ame problem. does this mean our money is gone?!

[Chrisee]

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@Sakineh wrote:

I have the ame problem. does this mean our money is gone?!

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To getvextendrrscfrom Sky you will need to buy WiFi Max but Sky often discount the product. My own solution was to buy a cheap third party system which has paid for itself more than twice over.