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Discussion topic: Wifi problem

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This message was authored by: Ade102

Wifi problem

My laptops cannot locate the wifi

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This message was authored by: caesarome

Re: Wifi problem

Posted by a Superuser, not a Sky employee. Find out more

@Ade102 

What lights are lit on your broadband hub ?

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This message was authored by: Ade102

Re: Wifi problem

Green.

None of my two laptops and tablet can locate the WiFi- just 4ft away.

This message was authored by: JimM1

Re: Wifi problem

@Ade102 What hub? Take it that all other devices connected ok but your laptops are the only issue, if those have Ethernet ports do they connect fine via that method! What is the tablet that you are trying to connect, also the devices link for older connection below.

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

https://www.sky.com/help/articles/connect-devices-to-broadband-start

 

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