0

Discussion topic: Wifi not working

Reply
Avatar for Rkhan14
Level 1 icon
What's this?
This message was authored by: Rkhan14

Message posted on ‎20 Nov 2024 08:28 AM

Wifi not working

Hi my wifi is not working. I need an engineer out asap because i work from home for my company and i need the wifi to be working for my job. Please can you fix issue asap. Its urgent

Report post
Post 1 of 3
305 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎20 Nov 2024 08:37 AM

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Rkhan14 

 

The Openreach target time to fix a domestic broadband fault is two working days starting the following working day morning after the user contacts their ISP.  They report to Ofcom that they meet this target in around 85% of cases.

 

Sky Broadband is a domestic service: while it can be used for WFH this brings no additional priority.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
290 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎20 Nov 2024 08:39 AM

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Rkhan14 

 

https://www.sky.com/help/articles/check-your-services 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
288 Views
0 Likes
Reply
Reply