Wifi not working

[Leighj41]

WiFi dipping in/out since late last night. Anyone else having issues? 

[Highlinder]

@Leighj41  Please select your router from the link below and follow what lights are showing to give you directions to what the possible fault is and what to do next.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

[End+of+tether]

Yes outs has been under the speed guarantee for the last 4 days, hoing round in circles trying to contact SKY about this

[Highlinder]

@End+of+tether  Have you tried to call Sky in regard to this?

[Louise1940]

I'm going mad with wifi issues.  Ours went out last Tuesday night.  Speaking to a person is nigh on impossible.  Finally got someone and despite their constant insistence that everything is fine ( I wouldn't be ringing if it was wound I?) the quickest I can have an engineer is next Monday.  That's two weeks without any internet access.  And this is a disabled household, registered for priority access 😡.  
funnily enough, it was fine until someone was messing around with the telegraph pole the same day but they insist there isn't a problem.