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Message posted on ‎09 Apr 2026 10:34 AM

Wifi not working showing button is orange

My router is turned on but the WiFi button is orange. I have turned off the router a couple.of times but still not working. 

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Message posted on ‎09 Apr 2026 10:41 AM

Re: Wifi not working showing button is orange

Posted by a Superuser, not a Sky employee. Find out more

@Shenova do you rwally mean the WiFi light or more likely the internet light? In either case use this help page to find out what to do https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee Answer

Message posted on ‎09 Apr 2026 10:41 AM

Re: Wifi not working showing button is orange

Posted by a Superuser, not a Sky employee. Find out more

@Shenova do you rwally mean the WiFi light or more likely the internet light? In either case use this help page to find out what to do https://www.sky.com/help/articles/hub-lights-explained-start

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Shenova

Message posted on ‎09 Apr 2026 10:43 AM

Re: Wifi not working showing button is orange

I mean the internet light is orange and I have turned the router off a few times but still having the same issue. 

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