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Discussion topic: Wifi not on app

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This message was authored by: dogsathome

Message posted on ‎12 Jun 2026 01:48 PM

Wifi not on app

Getting a new hub as going full fibre but there is no WiFi on my sky sky app. Will it matter

Denise
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This message was authored by: caesarome

Message posted on ‎12 Jun 2026 01:50 PM

Re: Wifi not on app

Posted by a Superuser, not a Sky employee. Find out more

@dogsathome 

What do you mean by there is no WiFi on

the app, do you mean you don't see the broadband section ?

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This message was authored by: dogsathome

Message posted on ‎12 Jun 2026 02:09 PM

Re: Wifi not on app

I all I see is broadband shield and macfee

 

Denise
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This message was authored by: Chrisee

Message posted on ‎12 Jun 2026 02:24 PM

Re: Wifi not on app

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@dogsathome do you mean the hub is not showing in the My Devices section of My Sky?. If your connection isnt live that is normal it should get populated once the connection is live.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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