@Barneyjl whst lights sre showing on the hub (see https://www.sky.com/help/articles/hub-lights-explained-start)? If you are some distance from the hub try again in the same room. If its a replacement Sky Max hub. Sky may have switched the hub to use your old hub's details.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
