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Discussion topic: Wifi keeps dropping out

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This message was authored by: Nigel81

Wifi keeps dropping out

Recently changed to full fibre and the last couple of weeks Wifi has dropped out.  I notice it more on Alexa radio because that is what I use most, however Netflix dropped out and was buffering last night and occasionally the laptops drop out.  I've had to have Broadband extenders installed because unlike old fashioned broadband with TalkTalk the is no wifi upstairs.  Can you help.

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This message was authored by: Mr+Flibbles+86

Re: Wifi keeps dropping out

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Addie15

Re: Wifi keeps dropping out

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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