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Discussion topic: Wifi keeps cutting off

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Salena74
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This message was authored by Salena74 This message was authored by: Salena74

Wifi keeps cutting off

‎29 Apr 2024 11:07 AM

Our wifi keeps disconnecting, it is fradually getting worse. 17 tomes yeaterday, i habe been fetting messages in my phone from sky saying Inhave no wifi. But when I tried the check system it says its working. Both myself and daughter work from home. So need wifi. Can this be looked at as a matter or urgency

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi keeps cutting off

‎30 Apr 2024 01:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Salena74 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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