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Discussion topic: Wifi issues

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This message was authored by: AdamCross50

Wifi issues

YOU HAVE CHECKED OUR BROADBAND AND WIFI AND STATEIT IS WORKING WELL YETWE DONT RECEIVE WHATSAPP MESSAGES WHEN CONNECTED TO THE WIFI AND HAVE TO USE CELLULAR DATA. ALSO TRYING TO STAY CONNECTED TO THE WIFI TO WORK IS DIFFICULT AND IT DROPS OUT CONTINUOUSLY

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This message was authored by: caesarome

Re: Wifi issues

Posted by a Superuser, not a Sky employee. Find out more

@AdamCross50 

For WhatsApp try lowering your broadband shield settings. You can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

 

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