Wifi issues

[StaceyWinter]

We recently joined sky and ever since, despite the broadband being high, we are having constant connection issues and it's has even caused a problem for the sky puck with poor connection and it's less than 2 ft away

[caesarome]

@StaceyWinter 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

[StaceyWinter]

Internet still not working properly and not working at all on some devices, was convinced to up our package for the boost for it to work and still not

[caesarome]

@StaceyWinter 

Your latest post has been merged to the one you made earlier in the month.

Did you contact Sky about this ?