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Discussion topic: Wifi issues

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This message was authored by Kingsley89 This message was authored by: Kingsley89

Wifi issues

For the past few months my wifi has been disconnecting or running extremely slow.

Last night after 7.30pm it didn't work all night and this morning is the same. My partner works from home so it's causing a lot of issues. The router shows as connected and when doing checks everything looks okay but it definitely isn't. I'm due to leave sky shortly to another provider because of how poor it has been however in the meantime this needs to be resolved because my partner relies on wifi to work.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi issues

Posted by a Superuser, not a Sky employee. Find out more

@Kingsley89 unfortunately switching isps may not sort the issue if your new isp is using the same line which is the cause of the problem. If you would like help please post your Sky hub's stats Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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