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Discussion topic: Wifi issue

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This message was authored by: JustinD73

Wifi issue

My WiFi is intermittent. It keeps dropping out. The MySky app notifies me that there's an issue. But when I get it to check, it tells me everything is working. This has been happening for several days. I've turned the hub off, and back on again. Please help.
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This message was authored by: caesarome

Re: Wifi issue

Posted by a Superuser, not a Sky employee. Find out more

@JustinD73 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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