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Discussion topic: Wifi issue

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This message was authored by: Lydia_lylyss

Wifi issue

Everything is lagging and the eifi keeps disconnecting from all the mobile phones and tvs in the house. This has been happening for the past 1 week now, but the wifi and broadband test keeps showing that the connection is good. However, no one has good signal in the house. We have all been forced to use our data.
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This message was authored by: JimM1

Re: Wifi issue

@Lydia_lylyss Are you seeing anything with the link below?

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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