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Discussion topic: Wifi issue

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This message was authored by: Jason186

Wifi issue

We work from home and our office is upstairs. We have a booster but only getting  300mbps which is no good as we need this to be faster for meetings can you advise or will need to cancel our broadband.

thank you 

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This message was authored by: Daniel0210

Re: Wifi issue

Posted by a Superuser, not a Sky employee. Find out more

@Jason186 
Your duplicate thread has been removed to prevent duplicate replies.

 

We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

 

I believe that for additional boosters to the one you have, this is only possible after an engineer visit to confirm the requirement. 

Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won’t receive additional or quicker support.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: JimM1

Re: Wifi issue

@Jason186 300Mb/s on a booster, then it's tramping along pretty good!

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This message was authored by: Jason186

Re: Wifi issue

So why can't it hold teams ? Keeps dropping out ?

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