Wifi is not working

[KemalPala]

I have tried everything from the Sky website to have the wifi working again but nothing has worked. the internet circle keeps flashing red or just staying blank same with the phone circle. 

[caesarome]

@KemalPala 

The first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.