06 Feb 2023 01:44 PM
Wifi seems to drop out at least once a day for a brief period and then comes back online....router sats below... does anyone have anything similar and a fix?
06 Feb 2023 02:08 PM
Posted by a Superuser, not a Sky employee. Find out more@LREFFOLDIt is not your Wi-Fi that is dropping out, it is your internet that is dropping.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If the test finds no faults, watch the next time this happens and you can run the test it should pick up on what is going on with the connection. Does this happen the same time each day and does it just come back itself?
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