28 Dec 2024 07:23 PM
For months now WiFi signal keeps dropping main skyq box says internet connection is lost. Laptop won't connect when I am 2 metres away from router. Upstairs boxes always disconnecting and mobile etc drop. We have had new router phone line repaired box replaced any q mini box replaced - last thing told must be something in our house alas our neighbours two doors down recently joined sky and exactly same problems ref wifi dropping. Paying £112 a mnths for services can't use
29 Dec 2024 10:08 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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