Wifi connectivity

[Tracy522]

Widi connectivity constantly dropping out to ring cam, used to work without a problem up until a couple if months ago. No changes have been made anywhere, both can and hub plus broadband hub rebooted with no succes. Can we get another wifi extender or booster?

[TimmyBGood]

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@Tracy522 wrote:

Can we get another wifi extender or booster?

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.