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Discussion topic: Wifi connection poor

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Michael162
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This message was authored by Michael162 This message was authored by: Michael162

Wifi connection poor

‎05 Sep 2024 12:18 PM

My wifi connection on the app is showing red but when I click on it it shows green. Sky says I have 32mb live but I only have 16 when I run a test. The connection seems erratic and not strong. My hardware is very old. Can I get new hardware or is there access to a new wifi hardware that would improve the service I am getting so that I can receive what I am paying for.? Thanks
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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi connection poor

‎10 Sep 2024 10:41 AM

Posted by a Superuser, not a Sky employee. Find out more

@Michael162 

What Sky router do you have?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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