0

Discussion topic: Wifi connection not working !

Reply
This message was authored by: David+Habb

Wifi connection not working !

My wifi is not working i have checked everything and the service checker and it is still not working. 

 

I have tried all let's fix it connections and it is saying my connection has dropped 

Reply

All Replies

This message was authored by: caesarome

Re: Wifi connection not working !

Posted by a Superuser, not a Sky employee. Find out more

@David+Habb 

There are multiple posts on hyere reporting the same so I think it is fair to say there are some issues where you are.

 

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker


If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply