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Discussion topic: Wifi connection not working

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This message was authored by: Josim

Message posted on ‎11 Nov 2024 09:48 PM

Wifi connection not working

My wifi is not connecting to my phone  or tv. 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎12 Nov 2024 08:28 AM

Re: Wifi connection not working

Posted by a Superuser, not a Sky employee. Find out more

@Josim  What colour are the lights on the router. The link below will take you through the troubleshooting to what each light indicates it should be. Pick the router you have from Sky.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

 

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If you have found this solution helpful please tick this as the answer.
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