Wifi Max - what does it do?

[Leanne06]

I added Wifi Max to my broadband thinking it would help boost my wifi signal, but it hasn't made any difference at all, and my signal is still fairly weak. As i use broadband to WFH i need it to be reliable. Can i cancel the Wifi Max (as it hasn't made a bit of difference)?

[Daniel0210]

@Leanne06 

As well as adding Wi-Fi Max did you order the first booster pod as it's not clear from your post you did that as well?

[caesarome]

@Leanne06 

It isn't actually Wifi Max itself that boosts your signal as it is a package that goes along with your broadband:

https://www.sky.com/help/articles/sky-wifi-max

The main thing being is that Sky will now loan you up to 3 boosters to help with a poor wifi signal, the first of which you install but with a second or third an engineer will set them up. You need to get in touch with Sky if you want these.

[TimmyBGood]

@Leanne06 

By itself, paying a subscription supplement cannot affect either broadband or WiFi.

The WiFi Max add-on unlocks Parental Controls, 'enhanced security' (whatever that is) and the option to claim booster hardware if the minimum 25Mbs isn't being delivered wirelessly.