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Discussion topic: Wifi Keeps dropping out

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This message was authored by: ChazR86

Wifi Keeps dropping out

Hi, sky recently cancelled my broadband service im not sure why but we were without internet for a week, i had to sign up again and get a new connection, since it went live in July i have had non stop problems with the internet keep dropping out, its becoming a joke i cannot connect my mini box or use my devices, i did contact sky but they said they cannot see any issues with my service, has anyone got any suggestions as i am going round in circles with sky 

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This message was authored by: Brill+Gill

Re: Wifi Keeps dropping out

Posted by a Sky employee

Hi @ChazR86, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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