Wifi Issues

[Hoop_uk]

Upgraded to Fibre a month ago with WiFi Max but devices keep losing connection. 

Sky Q box is especially bad - it regularly disconnects and when connected the download speed is so slow viewing is paused whilst it downloads more. Had no issues with old slower connection 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147