07 Apr 2024 11:28 AM
07 Apr 2024 11:33 AM
07 Apr 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more@Reebok This is a broadband fault that you have. Can you see if the broadband test finds any issues with your connection please.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
07 Apr 2024 01:31 PM
Good Afternoon Highlinder
Thanks for your reply and advice, all Broadband tests get the Green Tick, but then reminded broadband fault. WiFi and desktop working , only see this problem when checking signal then it comes back all working. I suppose ignore if working ?. Thankyou Reebok.
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