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Discussion topic: Wifi Fault.

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This message was authored by Reebok This message was authored by: Reebok

Wifi Fault.

WiFi fault test : Let's fixing, test comes back all connections good. Keep getting Fault let's fixing ...... Going round in circles. Please advise. Thank you.
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This message was authored by Yarders44 This message was authored by: Yarders44

Re: Wifi Fault.

Same issue. No WiFi since 5th April. Sky told me a firmware update issue so hopefully they roll it back soon
This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi Fault.

Posted by a Superuser, not a Sky employee. Find out more

@Reebok  This is a broadband fault that you have. Can you see if the broadband test finds any issues with your connection please.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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Reebok
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This message was authored by Reebok This message was authored by: Reebok

Re: Wifi Fault.

Good Afternoon  Highlinder

 

Thanks for your reply and advice, all Broadband tests get the Green Tick, but then reminded  broadband  fault.  WiFi and desktop working , only see this problem when checking signal then it comes back all working. I suppose ignore if working ?. Thankyou Reebok.

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