@AmySidebotham if a few devices are dropping while others remain connected it is unlikely to be a problem with the broadband connection to your hub. Far more likely is an issue with t he WiFi connection from the hub tomthe devices. It is worth rdbooting the hub as if the problem is intenrference from a neighbour's network thst dhould cause your hub to find a less congested d channel to use.
Beyond thst check the hub is in the best poition which is out in the open on a surfacecabove obstructions like radiators. However in many homes a single Sky hub will be unable tomgive usable WiFi in every room if the applies you will need an extender or similar.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
