WifI keeps cutting out constantly throughout the day

[FHill]

My wife keeps cutting off constnatly throughout the day, it drops for a minute of two on all devices then asks us to sign in again, before working again. 

This the repeats and does stop,

Below are my statistic as ive seen requested on previous posts

Router Statistics

System Up Time: 06:19:48

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 99700 310462 0 72185 293298 00:20:19 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 3681476 1049292 0 323296 111291 06:18:45 WLAN (5 GHz) Up 1339025 668869 0 540878 21831 06:18:08

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Broadband Link Downstream Upstream Connection Speed 79999 kbps 20000 kbps Line Attenuation D1(11.3 dB) , D2(26.7 dB) , D3(41.5 dB) U0(3.6 dB) , U1(19.9 dB) , U2(31.4 dB) Noise Margin 5.4 dB 9.1 dB

Any help would be awesome

Cheers 🙂

[Lisa-P1987]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[FHill]

Hi, thank you for the repiles, the email notifications were heading into my junk section and I hadnt realised I had replies!

[Lisa-P1987]

Update – We are still looking to help you FHill. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂