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Discussion topic: WiFi
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This message was authored by: Danni851
Message posted on 25 Aug 2026 05:59 PM
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WiFi
Got the new Gifafast and sky glass air. The Ethernet is plugged into this. However the WiFi signal drops every 20 minutes or so, sometimes for a few minutes sometimes for half an hour. Because everything runs on WiFi in my house everything stops working. I've had it about a week
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Aug 2026 07:56 PM
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Re: WiFi
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If you need help please provide as much information as you can
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