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Discussion topic: WiFi

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Avatar for Cs231
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This message was authored by: Cs231

Message posted on ‎20 Aug 2026 06:14 AM

WiFi

Hello, my internet isn't working currently and I have paid my bill? I'm just wondering what's wrong with my WiFi,

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Avatar for TapDance
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This message was authored by: TapDance

Message posted on ‎20 Aug 2026 06:59 AM

Re: WiFi

Hi. Mine has stopped working too. The WiFi green light is on, the Power green light is on, but the Internet light is off.

Sorry, I have no s

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Superuser
This message was authored by: Chrisee

Message posted on ‎20 Aug 2026 07:34 AM

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Cs231 & @TapDance check the lights on the Sky hub and follow the guide here https://www.sky.com/help/articles/hub-lights-explained-start

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: TapDance

Message posted on ‎20 Aug 2026 07:38 AM

Re: WiFi

Thank you. There seems to have been an issue in our area with a tripped fuse. Some things were working, others weren't. 

It's all sorted now! Thanks.

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