WiFi

[LP32]

Recently changed our contract to a faster internet speed. However it keeps loosing signal and we have to reconnect our devices so much. It's not reaching certain areas in our home and it's only a bungalow. We need an engineer back out to check it out as it is not worth paying for if it will be like this and will want to come out of contract if not fixed. 

[caesarome]

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@LP32 wrote:

It's not reaching certain areas in our home and it's only a bungalow.

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Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.