0

Discussion topic: WiFi

Reply
This message was authored by Andy+Rooks This message was authored by: Andy+Rooks

WiFi

Hi my WiFi signal is at times very poor during teams calls. I am having to resort to switching my camera off to maintain a connection. Also sky Q at times picture become disjointed due to poor signal. I have reset my hub and restarted all devices. It's a new problem over last 24 hours or so no issues up to that point 

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi

Posted by a Sky employee

Hi there, @Andy+Rooks. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

 


 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion