WiFi

[AmandaPrice]

Having issues connecting my tv to the wifi

[Mr+Flibbles+86]

Hi there @AmandaPrice , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @AmandaPrice 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[AmandaPrice]

I need to book an engineer

[Highlinder]

@AmandaPrice  If you had interacted with the Sky team on here that might have been done for you. Would you like this re-escalated for you.

[AmandaPrice]

Yes please. Unfortunately they weren't able to book me 1 as my replacement sky q box wasn't down as delivered on their system. I did mention that the box it came in was covered in muck and and feet of the sky q box were filthy. The girl told me to bookan appointment via the app but unfortunately I work all weekend and the app/site was down for maintenance

[AmandaPrice]

Yes, I need an engineer out immediately!!! This is 2weeks now without a service I'm am paying for. It's absolutely ridiculous. I've had zero communication regards an appointment being booked or that a date/day has been arranged for a call out. The sky customer service is deplorable

[AmandaPrice]

I need an engineer out immediately!!! This is 2wks now without a service I'm am paying for. It's absolutely ridiculous. I've had zero communication regards an appointment being booked or that a date/day has been arranged for a call out. The sky customer service is deplorable